•• Work with us ••

Want to work with us? Why not join the team. We are currently recruiting for the following positions across our brands: Elektronika, Carlisle Fringe, Big Burns Supper, Le Haggis and Producers of the Future:

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Assistant Venue Manager
Elektronika ~ Big Burns Supper 2019: Assistant Venue Manager Salary: £1600 Fixed Fee Contract: Freelance

ABOUT THIS ROLE:

The Assistant Venue Manager will work in collaboration with the Associate Producer to deliver the day-to-day running of the venues on the Festival Village site. You will assume responsibility for the running on the Spiegeltent, the Festival Hub and the Container Theatre.
You will assume responsibility of the venue’s schedule, welcoming in artists, managing technical set up with suppliers and running an effective front of house system with volunteers.

You will be responsible for ensuring that the venue is left fit for purpose at the end of every day and ready to open for artists and audiences at the start of the day.

You will be working in an environment that will be mixed with paid roles, management roles and volunteer roles. You will become part of the Elektronika family that is a warm and dynamic community of people. Our audience are kings and queens and we work tirelessly to reward their commitment to our programmes. Our environments are fast paced and when you are not working on shift you are entitled to go watch any of the shows or events that we programme, as long as there is the capacity to do so.

This would suit someone in a learning role.

–– –– –– ––

PRINCIPLE DUTIES:

• Implement an effective Front of house system in collaboration with the Associate Producer to ensure all shows are staged and open on time.
• Support the Associate Producer in delivering an effective schedule across all venues of the Festival Village site

Artists Management:
• To liaise with the Associate Producer and Production Manager to manage incoming artists to venues
• To organise the sale of artists’ merchandise where applicable

Venue Management:
• Deliver an effective and clear management of Front of house volunteers on shift
• Ensure all volunteers are briefed at the start of every shift
• Ensure audiences are adequately managed in the Festival hub
• Ensure audiences are moved from the Festival Hub to their venue effectively without disruption
• Ensure communication with audiences are clear and direct
• Implement quick turn arounds in venues, managing volunteers in the absence of the Associate Producer
• Maintain a clean and aesthetic image in all venues and on site
• Communicate effectively with the Associate Producer and the Production Manager to highlight any issues within venues
• Work alongside the Production Manager and Associate Producer to deliver the venue, in accordance with our in-house systems.
• Work to promote a welcoming environment, where the needs of our artists and volunteers are met, and the needs of our audience are exceeded.
• Complete other duties as required by the Production Manager, or Associate Producer.
• Implement daily check lists for venue and front of house and record
• Implement box office daily check lists for scanning stations in the Festival hub
• Fulfil the required table service scheme with volunteers.

Team Management:
• Manage volunteers who are contributing to the festival
• Ensure that volunteers and staff are working safely, and with the correct PPE
• Enable skills development by our team of volunteers
• Provide a happy working environment for our volunteers
• Effective communication with the Associate Producer to highlight any issues within the volunteer team

Event Safety Management:
• Implement risk assessments at Big Burns Supper
• Implement fire risk assessment at Big Burns Supper
• Conduct travel paths every two hours during live time and record
• Implement the ESM and it’s recommended usage across the festival
• Maintain good condition of back stage working areas
• Maintain a positive working environment
• Maintain good health and safety practise

General:
• Work with senior management to keep projects on budget and on time, promoting effective use of organisational and in-kind resources.
• Work with all staff to effectively execute, and comply with, the policies and goals of the organisation and in realising the production;
• To facilitate excellent communication between festival team
• To represent the company with diplomacy, discretion and courtesy at all times;
• To maintain confidentiality in all areas relating to Elektronika where appropriate;
• To take positive action to promote Equal Opportunities in all aspects of work of the Festival

Reflective practice:
• Take part in a combined review process with the producing team and de-brief

Reporting to:
Production Manager, Associate Producer, Associate Producer for Artistic Planning

Responsible for:
Technical Suppliers, Suppliers, Artists, Volunteer’s, Bar staff

Contract type:
Monday 7th January – Friday 6th February

Pay cycle:
Monthly

Hours per week:
45 hours from Mon 7th January (+ 2 days planning Mon 5th & Tue 6th November)

Working patterns:
Variable and depending on the needs of the festival

Location:
Dumfries, Home-working (scheduled in advance)

Interviews:
Tuesday 18th December 2018

Commences:
Variable hours from Thursday 24th January – Monday 4th February 2018

Training:
Staff induction on 5th & 6th January 2019

Application:
Complete the application form provided

Uniform:
A uniform is provided, and a £50 deposit is taken which is returned once the uniform has been returned to us

Benefits:
Free access to shows when you are not working, and 20% discount off our bar and food.

–– –– –– ––

ABOUT OUR ORGANISATION:

Our organisation ~ Elektronika ~ has just gone through something of a transformation which has resulted in a re-branding and positioning of our organisation as a unique borderlands cultural agency which delivers work across Dumfries & Galloway and Cumbria.

At the centre of our vision is the idea that culture and creativity is extremely good for our wellbeing. We seek out inspirational moments and curate cultural programmes that increase socialisation and the legacies that arise from more connected and engaged communities.

Our work takes place in a variety of locations and we have administrative hubs in Carlisle and Dumfries. Our participatory programmes happen across South Scotland and North England and include community music, youth theatre and a dynamic user-led community arts programme. More often than not our teams are out in the field working to deliver our award –winning programmes of work. We present more than 300 shows per year alongside a creative learning programme of over 150 creative sessions per year.

Our festival brands are some of the fastest growing cultural projects in the UK, attracting significant media profile and appealing to an audience of over 50,000 per year who engage with our intensive artistic programmes. We make culture and we create experience. We believe that a warm and connected community can be a powerful enabler for potential, and we work hard to help our communities connect with each other.

At the heart of our manifesto is a small board of voluntary trustees who oversee our non-profit framework in collaboration with a dynamic team of producers who cultivate our different stands of work.

Our team deliver several major projects per year through three significant work phases spread out throughout the year. Our working day is usually driven by the project that we are either delivering or planning. A great deal of our work is about engaging audiences and partners in intensive programmes.

Over the last eight years we have supported the development of over 80 different young people who have gone on to work in the creative industries. We deliver an in-house training and development programme for cultural skills which is taught as part of training roles, or through individual mentoring.

You can find out a little more about our projects:

www.bigburnssupper.com
www.carlislefringe.co.uk
www.elektronika.org.uk

–– –– –– ––

HOW TO APPLY:

• Please complete the application process online
• You will need to supply two references
• One referee must be your current or most recent employer

If you have questions about this role direct them to: rachael@bigburnssupper.com

Rachael McDougall
Associate Producer
Electric Theatre Workshop Ltd.
Eskdale House
Bankend Road
Dumfries
DG1 4UQ
01387 271820

–– –– –– ––

DEADLINE:

Friday 14th December 2018 at midnight.
We will not accept late applications.

–– –– –– ––

We welcome applications for marginalised persons and people with disabilities. If you require us to adapt any of the information in large print or otherwise please let us know.

–– –– –– ––

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Temporary Bar Supervisor
Elektronika ~ Big Burns Supper 2019: Temporary Bar Supervisor Salary: £8.00 p/hour Contract: Temporary contracts, both part-time and full-time

ABOUT THIS ROLE:

Bar supervisors are the face of our festival with the customer service assistants. Together, the team will deliver a fun, energetic and speedy service, ensuring our audience to enjoy the festival by being friendly, helpful, efficient and willing to get into the party atmosphere.

You will be working in an environment that will be mixed with paid roles, management roles and volunteer roles. You will become part of the Elektronika family that is a warm and dynamic make up of people. Our audience are kings and queens and we work tirelessly to reward their commitment to our programmes. Our environments are fast paced and when you are not working on shift you are entitled to go watch any of the shows or events that we programme, as long as there is the capacity to do so.

All of our roles include detailed training to prepare you for the role.

–– –– –– ––

PRINCIPLE DUTIES:

Customer Service:
• Serving customers quickly and in a friendly and pleasant manner.
• Greeting customers with a smile every time we meet them.
• Helping customers to enjoy their festival experience.
• Promoting our values of opportunity and kindness at all times.

Team Management:
• Managing a group of up to 40 staff
• Conducting daily planner checks with staff and volunteers
• Supporting your team to do the job well
• Communicate with Associate Producers to report any issues that arise during shifts
• Perform uniform checks on staff
• Perform one hour travel path

Cash Handling:
• Assign and witness floats being drawn and returned by cashiers
• Take responsibility for the cash float at the beginning of your shift by counting it and returning it at the end of your shift.
• Taking payments for orders using cash and cards using the EPOS till system.
• Complete and witness cash up at the end of shift with cashiers

Bar & Food Service:
• Preparing fruits and garnishes for service
• Conducting drinks services to tables
• Processing orders either for customers at the bar or for table service

Replenishment:
• Support management with stock management and inventory
• Making sure all products are being stocked and on display.
• Ensuring that the stock areas are kept tidy and free from rubbish.
• Make sure all recycling is in the appropriate bins.
• Making sure perishable stock is rotated, first in first out.
• Taking responsibility for making sure the merchandise is on sale and looks aesthetically pleasing

Cleaning:
• Making sure the service areas are well presented.
• Make sure the floors are clean and tidied.
• Cleaning tables and chairs in the customer area
• Making sure that the floor is free from rubbish.

Legislations:
• Ensuring that we operate within our licensing requirements.
• Enforcing ID checks on customers if unsure about their age.
• Keeping venues clean and safe from hazards.
• Maintain the appropriate standards for weights and measures.
• Ensure you are washing your hands regularly in food preparation areas.

Health & Safety:
• Making sure wet floor signs are being used when mopping.
• Helping to keep fire exists free from obstructions.
• Ensuring that the work environment is tidy at all times.

General:
• Work with all staff to effectively execute, and comply with, the policies and goals of the organisation and in realising the production;
• Help us maintain a positive working environment for our staff, volunteers and stakeholders.
• To take positive action to promote Equal Opportunities in all aspects of work of the Festival.
• Working alongside the festival team to carry out other tasks as required.

Reporting to:
Associate Producers, Assistant Venue Manager

Responsible for:
Customer Service Assistants, Customers & Stakeholders

Contract type:
Sat 5th January – Sunday 3rd January 2019

Pay cycle:
Monthly, in arrears by BACS transfer

Hours per week:
Variable and depending upon your availability

Working patterns:
Variable and depending on the needs of the festival

Location:
Spiegeltent, Dumfries

Interviews:
Tuesday 18th December 2018

Commences:
Variable hours from Thursday 24th January – Monday 4th February

Training:
Staff training on Sat 5th January & Sunday 6th January

Uniform:
A uniform is provided, and a £50 deposit is taken which is returned once the uniform has been returned to us

Benefits:
Free access to shows when you are not working, and 20% discount off our bar and food

–– –– –– ––

ABOUT OUR ORGANISATION:

Our organisation ~ Elektronika ~ has just gone through something of a transformation which has resulted in a re-branding and positioning of our organisation as a unique borderlands cultural agency which delivers work across Dumfries & Galloway and Cumbria.

At the centre of our vision is the idea that culture and creativity is extremely good for our wellbeing. We seek out inspirational moments and curate cultural programmes that increase socialisation and the legacies that arise from more connected and engaged communities.

Our work takes place in a variety of locations and we have administrative hubs in Carlisle and Dumfries. Our participatory programmes happen across South Scotland and North England and include community music, youth theatre and a dynamic user-led community arts programme. More often than not our teams are out in the field working to deliver our award –winning programmes of work. We present more than 300 shows per year alongside a creative learning programme of over 150 creative sessions per year.

Our festival brands are some of the fastest growing cultural projects in the UK, attracting significant media profile and appealing to an audience of over 50,000 per year who engage with our intensive artistic programmes. We make culture and we create experience. We believe that a warm and connected community can be a powerful enabler for potential, and we work hard to help our communities connect with each other.

At the heart of our manifesto is a small board of voluntary trustees who oversee our non-profit framework in collaboration with a dynamic team of producers who cultivate our different stands of work.

Our team deliver several major projects per year through three significant work phases spread out throughout the year. Our working day is usually driven by the project that we are either delivering or planning. A great deal of our work is about engaging audiences and partners in intensive programmes.

Over the last eight years we have supported the development of over 80 different young people who have gone on to work in the creative industries. We deliver an in-house training and development programme for cultural skills which is taught as part of training roles, or through individual mentoring.

You can find out a little more about our projects

www.bigburnssupper.com
www.carlislefringe.co.uk
www.elektronika.org.uk

–– –– –– ––

HOW TO APPLY:

• Please complete the application process online
• You will need to supply two references
• One referee must be your current or most recent employer

If you have questions about this role direct them to: rachael@bigburnssupper.com

Rachael McDougall
Associate Producer
Electric Theatre Workshop Ltd.
Eskdale House
Bankend Road
Dumfries
DG1 4UQ
01387 271820

–– –– –– ––

DEADLINE:

Friday 14th December 2018 at midnight.
We will not accept late applications.

–– –– –– ––

download the full job description
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Temporary Customer Service Assistant
Elektronika ~ Big Burns Supper 2019: Temporary Customer Service Assistant Salary: £7.38 p/hour Contract: Variable depending upon your availability

ABOUT THIS ROLE:

Customer service assistants are the face of our Big Burns Supper Festival. They provide our audience with a speedy service, helping them to enjoy the festival by being friendly, helpful, efficient and willing to get into the party atmosphere.

The role is a diverse role across many functions of the festival including but not limited to bar staff, front of house, ticketing, catering and back stage.

You will be working in an environment that will be mixed with paid roles, management roles and volunteer roles. You will become part of the Elektronika family that is a warm and dynamic community of people. Our audience are kings and queens and we work tirelessly to reward their commitment to our programmes. Our environments are fast paced and when you are not working on shift you are entitled to go watch any of the shows or events that we programme, as long as there is the capacity to do so.

All of our roles include detailed training to prepare you for the role.

–– –– –– ––

PRINCIPLE DUTIES:

Customer Service:
• Serving customers quickly and in a friendly and pleasant manner.
• Greeting customers with a smile every time we meet them.
• Helping customers to enjoy their festival experience.
• Promoting our values of opportunity and kindness at all times.

Team Working:
• Helping to create an environment where all our colleagues thrive.
• Supporting your team mates to do the job well.

Cash Handling:
• Take accountability for the cash float at the beginning of your shift by counting it and returning it at the end of your shift.
• Taking payments for orders using cash and cards using the EPOS till system.

Bar & Food Service:
• Conducting opening and closing procedures where required.
• Conducting drinks services to tables.
• Preparing foods and drinks.
• Day-to-day running of the bars and catering areas within the venue.

Replenishment:
• Making sure all products are being stocked and on display.
• Ensuring that the stock areas are kept tidy and free from rubbish.
• Make sure all recycling is in the appropriate bins.
• Making sure perishable stock is rotated, first in first out.

Cleaning:
• Making sure the service areas are well presented.
• Make sure the floors are clean and tidied.
• Cleaning tables and chairs in the customer area
• Making sure that the floor is free from rubbish.

Front of House:
• Scanning customers in using digital scanners.
• Selling tickets on the online system.
• Helping customers to shows.
• Helping customers with buggies and children.
• Helping us turn around the venue in between shows.
• Stewarding audiences in and out of the venue safely.

Customer Toilets:
• Taking part in toilet checks, making sure they are clean and ready for us.
• Cleaning toilets and getting them ready for use.

Legislation:
• Ensuring that we operate within our licensing requirements.
• Enforcing ID checks on customers if unsure about their age.
• Keeping venues clean and safe from hazards.
• Keeping backstage areas clean and safe from any hazards.
• Maintain the appropriate standards for weights and measures.
• Ensure you are washing your hands regularly in food preparation areas.

Health & Safety:
• Making sure wet floor signs are being used when mopping.
• Helping to keep fire exists free from obstructions.
• Ensuring that the work environment is tidy at all times.
• Helping to implement the escape procedures in an emergency.

General:
• Work with all staff to effectively execute, and comply with, the policies and goals of the organisation and in realising the production;
• Help us maintain a positive working environment for our staff, volunteers and stakeholders.
• To take positive action to promote Equal Opportunities in all aspects of work of the Festival.
• Working alongside the festival team to carry out other tasks as required.

Reporting to:
Shift Supervisors, Associate Producer, Spiegeltent Producer

Responsible for:
Customers & Stakeholders

Contract type:
Sat 5th January – Sun 3rd January 2019

Employment type:
Temporary contract, both part-time and full-time

Pay cycle:
Monthly, in arrears by BACS transfer

Working patterns:
Variable and depending on the needs of the festival

Location:
Spiegeltent, Dumfries

Interviews:
Tuesday 18th December 2018

Commences:
Variable hours from Thursday 24th January – Monday 4th February 2018

Training:
Staff training on Sat 5th January and Sun 6th January

Application:
Complete the application form provided

Uniform:
A uniform is provided, and a £50 deposit is taken which is returned once the uniform has been returned to us

Benefits:
Free access to shows when you are not working, and 20% discount off our bar and food.

–– –– –– ––

ABOUT OUR ORGANISATION:

Our organisation ~ Elektronika ~ has just gone through something of a transformation which has resulted in a re-branding and positioning of our organisation as a unique borderlands cultural agency which delivers work across Dumfries & Galloway and Cumbria.

At the centre of our vision is the idea that culture and creativity is extremely good for our wellbeing. We seek out inspirational moments and curate cultural programmes that increase socialisation and the legacies that arise from more connected and engaged communities.

Our work takes place in a variety of locations and we have administrative hubs in Carlisle and Dumfries. Our participatory programmes happen across South Scotland and North England and include community music, youth theatre and a dynamic user-led community arts programme. More often than not our teams are out in the field working to deliver our award –winning programmes of work. We present more than 300 shows per year alongside a creative learning programme of over 150 creative sessions per year.

Our festival brands are some of the fastest growing cultural projects in the UK, attracting significant media profile and appealing to an audience of over 50,000 per year who engage with our intensive artistic programmes. We make culture and we create experience. We believe that a warm and connected community can be a powerful enabler for potential, and we work hard to help our communities connect with each other.

At the heart of our manifesto is a small board of voluntary trustees who oversee our non-profit framework in collaboration with a dynamic team of producers who cultivate our different stands of work.

Our team deliver several major projects per year through three significant work phases spread out throughout the year. Our working day is usually driven by the project that we are either delivering or planning. A great deal of our work is about engaging audiences and partners in intensive programmes.

Over the last eight years we have supported the development of over 80 different young people who have gone on to work in the creative industries. We deliver an in-house training and development programme for cultural skills which is taught as part of training roles, or through individual mentoring.

You can find out a little more about our projects:

www.bigburnssupper.com
www.carlislefringe.co.uk
www.elektronika.org.uk

–– –– –– ––

HOW TO APPLY:

• Please complete the application process online
• You will need to supply two references
• One referee must be your current or most recent employer

If you have questions about this role direct them to: rachael@bigburnssupper.com

Rachael McDougall
Associate Producer
Electric Theatre Workshop Ltd.
Eskdale House
Bankend Road
Dumfries
DG1 4UQ
01387 271820

–– –– –– ––

DEADLINE:

Friday 14th December 2018 at midnight.
We will not accept late applications.

–– –– –– ––

download the full job description
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•• Our Partners ••

•• Supported by ••

Carlisle box office: 01228 812 611 | Dumfries box office: 01387 271 820 | book online

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Elektronika is a trading name of Electric Theatre Workshop which is a registered charity number SCO42897.
Registered as a company number SC414600 Big Burns Supper, Carlisle Fringe and Le Haggis are registered trademarks.